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CPE Scheme

What is a CPE Scheme?

Customer premises equipment (CPE) is the Set top box provided by the Distributor linked to local cable operator and can be provided in outright purchase scheme or rental scheme.

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Application Form for RIO

What is RIO

Is Your Channel looking to be included with our Cable network, You can submit your Reference Interconnect Offer (RIO) form to us for faster processing to reach a wide range of viewers.

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CAF Form

What is CAF Form

“Instant Subscription” Download our Customer Acquisition Form (CAF) and have get connected to a wide range of entertainment of your choice while enjoy your browsing requirements

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Complaint Redressal Through Customer Care

HOW IT WORKS

Do you have a Complaint or a Grievance on our KCCL Services? Our Complaint Centre/Customer Care Centre will be happy to resolve them to your satisfaction

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Complaint Redressal Through Nodal Officer

HOW IT WORKS

If you are not satisfied with our Customer Care Centre you can always approach the Nodal Officer appointed by KCCL with the Ticket Number (Unique Complaint Number).

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Complaint Redressal Through Web Management

HOW IT WORKS

Our Web based Complaint Management system http://selfcare.kccl.com can be used for registering any service requests or complaint with VC No. or Account No. or MAC Id or Registered Mobile No and you can navigate further to register service request or complaint.

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Declaration Under Section 4 FTA Package

HOW IT WORKS

ALL WHAT WE HAVE under the Declaration under Section 4(4) of The Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations, 2017 (No. 1 of 2017)

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List of FTA Channels

HOW IT WORKS

ALL WHAT WE HAVE under the Declaration under Section 4(4) of The Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations, 2017 (No. 1 of 2017)

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Manual of Practice

HOW IT WORKS

MANUAL OF PRACTICE: These terms and conditions are to be read together with the Customer Application Form (CAF). KERALA COMMUNICATORS CABLE LIMITED shall be referred to as “KCCL” henceforth hereunder.

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Provision For New Service

HOW IT WORKS

Our Provision of New Service is Faster and Quicker “Just fill in the Customer Application Form (CAF) and its acknowledgement slip and submit the CAF to the Local Cable Operator (LCO)”.

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Suggestive Packages

HOW IT WORKS

Do you have any Confusion in Channel Subscriptions? We can suggest you the Best Packages, Look for our Suggestive Packages and Select your unlimited Entertainment.

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Temporary Disconnection

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RIO Agreement

A Reference Interconnect Offer (RIO) is a comprehensive framework that enables channel partners and broadcasters to seamlessly integrate their content into our cable network. This transparent agreement ensures regulatory compliance, fair terms, and efficient channel distribution.

View Complete Details Download Documents
Agreement Template
Guidelines
Application Form